When you connect with 2 devices simultaneously with multipoint connection, depending on the connected device, the device may keep sending the silent signal even if the playback of the music or video is stopped. ( A2DP is for music playback connections.)ĭepending on the video calling application you are using, microphone settings may not be available. When using a video calling application on a computer, check that the headset and the computer are connected via an HFP or HSP Bluetooth connection. When playing music, check that the headset and the transmitting Bluetooth device are connected via an A2DP Bluetooth connection.
Check that both the headset and the connected device are turned on.
